- Achieves 100% Score in June 2026 Rankings; 50 Police Stations Also Secure State’s Highest Position
- Timely, Transparent and Quality Grievance Redressal Strengthens Public Trust
Lucknow: The Lucknow Police Commissionerate has achieved a significant administrative milestone by securing first place in Uttar Pradesh in the state government’s Integrated Grievance Redressal System (IGRS) rankings for June 2026, earning a perfect 100 percent score for the effective disposal of public complaints.
According to the rankings released by the Uttar Pradesh Government, the Commissionerate’s outstanding performance reflects its commitment to ensuring timely, transparent, and quality resolution of grievances submitted through the state’s public hearing and complaint redressal portal.
Officials attributed the achievement to the leadership of Lucknow Police Commissioner Amarendra Kumar Sengar, along with the effective guidance of the Joint Commissioner of Police (Crime & Headquarters) and continuous monitoring by the Deputy Commissioner of Police (Headquarters) and the IGRS nodal team at the Commissionerate headquarters.
50 Police Stations Also Score 100 Percent
In another remarkable accomplishment, 50 police stations under the Lucknow Commissionerate also secured 100 percent marks, helping the Commissionerate attain the top position among police units across the state.
The success is the result of a robust grievance management system that emphasizes transparency, accountability, quality review, and strict adherence to timelines. Senior officers regularly monitor complaint disposal, conduct reviews, and ensure feedback is obtained from complainants to assess the effectiveness of the resolution process.
Model of Responsive Policing
Officials stated that the achievement goes beyond administrative excellence and reflects the Commissionerate’s sensitivity towards public concerns, commitment to citizen-centric policing, and dedication to delivering efficient public services.
The Commissionerate has developed a structured mechanism for complaint monitoring and resolution, ensuring that grievances are addressed promptly while maintaining transparency and accountability at every stage.
Commitment to Public Trust
Police authorities emphasized that maintaining public confidence remains a top priority and that efforts will continue to further strengthen grievance redressal mechanisms through quality-driven and time-bound disposal of complaints.
The Commissionerate stated that the latest ranking demonstrates how effective governance, regular supervision, and citizen-focused policing can significantly improve public service delivery and enhance trust between law enforcement agencies and the community.
IGRS Team Recognized for Achievement
The success was supported by the dedicated efforts of the officers and personnel posted in the IGRS branch, including:
- Inspector Yashwant Singh
- Sub-Inspector Tanveer Ahmad
- Head Constable Ranjeet Singh
- Head Constable Mahendra Pal Verma
- Head Constable Rahul Giri
- Head Constable Jay Prakash Yadav
- Constable Arun Kumar
- Constable Vijay Kumar Shukla
The achievement places Lucknow Police Commissionerate among the best-performing police organizations in Uttar Pradesh in terms of public grievance redressal and citizen service delivery.
